”NPower, Rainton Bridge was 220,000 square feet over 4 buildings/three floors. The services contract value was approx. £4.5 million over a 25 week construction programme. The project scope comprised extensive modification to the existing Cat A (I would guess that some 75% of the main air handling plant was replaced!) along with new services for a kitchen/deli/comm’s room etc. The staff restaurant had an ‘exposed services’ approach which was executed in an exemplary manner. As with many fast track fit-out projects, the consultant information was perhaps less than perfect but Castle’s did not seek to take advantage of this. They has continuous senior management presence on site and in my opinion, adopted a positive and proactive approach throughout the project.”
”Castle Building Services early involvement was invaluable in mitigating the risk to our client, their innovative approach in prefabricating the Energy Centre ensured that early commissioning and handover was achieved. ”
”CBS have developed extremely robust methodologies for the process of tendering/negotiating, delivering added value, challenging established design techniques, exploration of innovation, design process management through to on time and on budget construction delivery.”
”Castle Building Services innovative delivery method and early engagement with their designers not only benefitted and promoted the collaborative team working ethic during the design and delivery process, but also ensured that the end product exceeded the expectations of the client.”
CBS with in excess of 25 projects during the course of the past 5 or 6 years and found their approach and commitment to be first class. The staff understand our needs and have consistently provided cost effective solutions, whilst advising our team on current, up to date technologies. Our business relies upon and demands excellent service and trustworthy support, and I am pleased to report that CBS are a valued member of our supply chain, who have delivered just that.”
The new College looks stunning and the build quality is better than university standard. From the beginning you and your team worked very closely with us, listened carefully to our plans and kept us fully informed on progress. We were keen that this build be exceptional and you have surpassed our expectations, bringing this technically difficult design to completion on time (in both phases) and within budget.
You have given us outstandingly professional service and have definitely gone the extra mile to ensure that this client gets exactly what we we wanted. CBS is a company that cares about customer satisfaction, and it shows, We have greatly enjoyed working with you and your colleagues, all of whom are terrifically dedicated and talented people, and I hope that the continued success of the College means that we may be able to work with you again in the future, as greater expansion of the campus becomes possible.
Castle’s involvement on the project was continuous between August 2009 though to project handover in May 2010. Their primary point of client interface was with Bowmer and Kirkland, but they interfaced also with npower and the design team, in delivering mechanical and electrical services of very high quality. Castle performed extremely well in all aspects of the project and demonstrated professionalism throughout. They had a pro-active approach to problem solving and were an invaluable part of the construction team.
In respect of transparency of the financial accountability, and keeping the client appraised, Castle were on top of the job. They demonstrated a team approach in all aspects and were a pleasure to work with. Castle Building Services did what they said they would do and we would definitely work with them again.
On Behalf of myself & my colleague Robert Crook (MD Chardon Management Ltd) we would wish to affirm our favourable experience in dealing with your company. The contract is running to time & budget. Your staff seem to be caring about their job & professional in their delivery. Please feel free to use this exhibit to other potential clients as at least testimony that they can safely deal with yourselves in the same capacity as the work you have completed for us.